FAQ
An eSIM is a tiny chip inside your phone that does the same job as the little plastic SIM card you might be used to.
An eSIM lets your phone connect to a mobile network so you can use data — Only you don’t have to take it out or put
it in. It's already there, and you just activate it digitally.
Well, because all our eSIMs have unlimited data.
Totally Untethered exists for people who
crave freedom — the backpackers, digital nomads, solo adventurers, and
anyone tired of being told “You’re out of data” while on the move.
Our eSIMs are instant. No contracts, no
roaming surprises, and no physical SIMs to fumble with. Just activate in
seconds, and go — in over 200 countries.
The world isn’t meant to be traveled in slow motion. Your eSIM shouldn’t slow you down either.
Yes! All eSIMs include high speed daily data. When used-up, speeds reduce to 2G speeds, then resets every 24hrs.
It’s quick and simple:
- Purchase
Choose your eSIM plan and complete the checkout. - Receive by email
You’ll receive your eSIM details instantly via email after purchase. - Activate instantly
Follow the instructions in the email to install and activate the eSIM on your device—no physical SIM card required.
You’ll be connected in just a few minutes, making it ideal for travel or immediate use.
Yes! Our eSIMs allow use of your phone's hotspot so you can connect your laptop, and other devices.
Note: In order to use an eSIM on your phone, it must be an unlocked phone, not a phone locked to a carrier from your home country.
Disclaimer: Phones models manufactured in some countries (ie. China, Hong Kong, Taiwan) may not be eSIM-compatible, yet compatible in other countries - Check your phone manual before purchasing an eSIM!
Compatibility List:
- iPhone XR/XS or newer
- Samsung Galaxy S20 or newer
- Google Pixel 2 or newer
- Oppo Reno 5A or newer (Lite series not compatible)
- Xiaomi Redmi Note 11 Pro 5G or newer
- Vivo V50 or newer (Some models may not be compatible)
- OnePlus 13R or newer
- Honor 400 Lite or newer
- Huawei Pura X foldable or newer
- Sony Xperia 1 VII or newer
- Motorola ThinkPhone 25 or newer
- Sharp Aquos sense8 or newer
- Rakuten Hand 5G or newer
- Tcl 40 XL or newer
- Asus ROG Phone 9 or newer
- Fairphone 4 or newer
- OnePlus 11 or newer
- HAMMER Blade 3 or newer
- Nokia X30 or newer
- OUKITEL WP30 Pro or newer
- Realme 14 Pro+ or newer
- DOOGEE V30
- Gemini PDA
- Asus Zenfone 12 Ultra
- myPhone NOW eSIM
- Nuu X5
- ZTE Nubia Flip
Yes! You can purchase and activate an eSIM up to 180 days before you leave your home country.
Use the Fongo app using your eSIM/WIFI!
Note: Your eSIM can be activated before you leave your home country, however it may appear to not fully activate. This is normal. When you arrive in the destination country, the eSIM will finish the activation process, and you will have connectivity.
Note: Don't forget to turn-off your home carrier's eSIM in your phone settings prior to leaving the country, to avoid roaming charges by your home carrier.
Note: After activating, in your cellular data settings, select your travel eSIM for the data connection. Also enable “Data Roaming”.
Note: Your eSIM is for one-time use. When you return from your trip, simply delete the eSIM from your phone's settings, and turn-on your home carrier's eSIM.
Need help? Contact us!